Privacy Policy for Surfex Coverings Limited

At Surfex Coverings Limited, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or engage with our services. We comply with applicable data protection laws and strive to maintain the highest standards of privacy and data security.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide to us when you contact us, request a quote, or use our services. We also collect non-personal information such as your IP address, browser type, and operating system for analytical purposes.

2. Use of Personal Information: We use the personal information we collect to respond to your inquiries, provide you with requested services, process transactions, and communicate with you regarding our products, services, and promotions. We may also use your information for internal purposes such as improving our website, conducting research and analysis, and ensuring compliance with legal obligations.

3. Data Security: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

4. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If you would like us to delete your personal information, please contact us using the information provided in Section 8.

5. Disclosure of Information: We may share your personal information with trusted third-party service providers who assist us in delivering our services and conducting our business operations. These service providers are contractually obligated to handle your data securely and only process it in accordance with our instructions. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content based on your preferences. You can modify your browser settings to disable cookies or receive notifications when cookies are being sent. Please note that disabling cookies may affect certain functionalities of our website.

7. Links to Third-Party Websites: Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

8. Your Rights and Contact Information: You have the right to access, correct, or delete your personal information held by us. If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the following information:

Surfex Coverings Limited
152-160 City Road, London EC1V 2NX
020 3859 7019
hello@surfexgroup.com

We may update this Privacy Policy from time to time, and any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.

Last updated: 12th June 2023

By using our website or engaging with our services, you consent to the terms of this Privacy Policy.